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Digital Research & Insights Specialist (Contingent)
AltarumPublic Health company
United StatesMid
MacKenzie Scott
Centers for Disease Control and Prevention
Robert Wood Johnson Foundation
Arnold Ventures
Amazon Web Services
Michigan Health Endowment Fund
ProductNew
About the role
TL;DR
Digital Research & Insights Specialist focused on Qualtrics and user experience improvements.
- •As a Digital Research & Insights Specialist, you will contribute to projects from research through execution, helping shape solutions and supporting teams.
- •You will manage relationships and communication across internal teams and with clients, produce early drafts of reports, and monitor environmental shifts.
- •This role focuses on Qualtrics administration and survey support to drive user experience and content improvements.
- •Key Responsibilities Design, build, and manage surveys in Qualtrics.
- •Analyze and synthesize survey and user research findings into actionable recommendations.
- •Pull and format standard reports and dashboards from Qualtrics data.
- •Partner with digital team members to translate research insights into site or product improvements.
- •Draft high-quality correspondence, reports, and other materials.
- •Requirements Bachelor's degree in communications, public health, or a related field. 1–3 years of experience in digital role(s). 1+ years of hands-on experience configuring and administering Qualtrics.
- •Familiarity with UX or accessibility concepts.
- •Strong written and verbal communication skills.
Required skills
User ResearchProduct ManagementProject Management
Nice-to-have skills
UX DesignAccessibility Design
Domain expertise
healthcareconsulting
Tech stack
JavaScriptHTMLCSSGitLinuxJiraConfluenceExcelPowerPointGoogle AnalyticsGA4Looker Studio