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General Manager - VPS

AllegiantManaged IT company
Eglin Afb, United StatesDirector
Leadership & General ManagementNew

About the role

TL;DR

General Manager overseeing Allegiant's base operations, performance, and vendor relationships.

  • Drives holistic base performance through cross-functional facilitation, data-driven problem solving and joint KPI ownership.
  • Oversees the local Service-Level Agreement (SLA) with the ground-handling provider and maintains regulatory and brand accountability for Allegiant.
  • Key Responsibilities Lead base accountability for Allegiant, driving cross-functional collaboration across Inflight, Flight Operations, Maintenance, and vendor teams.
  • Chair weekly performance reviews to monitor KPIs, resolve operational blockers, and address issues impacting on-time performance, baggage reliability, and safety management systems.
  • Oversee local Service-Level Agreements (SLAs), auditing vendor compliance and initiating corrective actions when standards are not met.
  • Represent Allegiant in all regulatory, governmental, and airport authority matters, including interactions with FAA, TSA, and city officials.
  • Serve as the primary escalation point for unresolved safety, service, or performance concerns.
  • Requirements Minimum of three (3) years' of airline operations experience, including two (2) years' of management experience preferred.
  • High School Diploma/GED required; Bachelor's degree preferred.
  • Must be authorized to work in the US and pass a Criminal Background Check.
  • Must reside within 60 minutes of the assigned airport and have flexible availability, including nights, weekends, and holidays.
  • Proficiency in Microsoft Office applications.
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Required skills

Vendor ManagementContract ManagementCompliance ManagementExcelPowerPoint

Domain expertise

travel

Tech stack

ExcelPowerPoint

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