IT Support Administrator I
AffirmPoint of company
Toronto, Canada$63,000 - $83,000Mid
Founders Fund
GIC
Lightspeed Venture Partners
New
About the role
TL;DR
IT Support Administrator to manage and support technology infrastructure, troubleshoot issues, and ensure security.
- •Affirm is seeking a flexible IT Support Admin to help manage and support Affirm’s technology infrastructure.
- •This role involves troubleshooting, problem-solving, and maintaining compliance and documentation.
- •Key Responsibilities Plan, deploy, and configure new systems.
- •Remotely support and troubleshoot end-user problems.
- •Monitor for security threats and malware.
- •Support the Network infrastructure locally in the Toronto office.
- •Handle Jira support ticket requests.
- •Requirements Experience with macOS administration and support.
- •Ability to improvise and find immediate solutions.
- •Experience managing formal ticketing systems.
- •Experience administering SaaS technologies.
- •Experience managing enterprise security (endpoint and email).
Required skills
JiraLinux
Nice-to-have skills
AWSAzureGoogle Cloud
Domain expertise
fintech
Benefits & perks
health insurance, dental insurance, vision insurance, equity, stipends
Tech stack
LinuxJiraAWSAzureGoogle Cloud