FP&A Analyst
Veeam SoftwareData Protection company
San Jose, Costa RicaSenior
Insight Partners
TPG
Temasek
Microsoft
Neuberger Berman Capital Solutions
Canada Pension Plan Investment Board
Finance
About the role
TL;DR
FP&A Analyst supporting Customer Experience for operating expense and headcount planning.
- •As an FP&A Analyst supporting the Customer Experience (CX) organization, you'll partner with leaders across Renewals, Customer Success, Professional Services, and Customer Support to own operating expense and headcount planning.
- •You'll deliver accurate forecasts, lead recurring reporting processes, and turn financial results into insights that shape real business decisions.
- •Key Responsibilities Own operating expense tracking and reporting across CX.
- •Lead headcount planning, hiring alignment, and workforce cost modeling.
- •Own monthly forecast cycles end to end, with accountability for accuracy.
- •Build, maintain, and enhance OpEx and workforce models in Pigment.
- •Deliver variance analysis and translate results into actionable recommendations.
- •Requirements 5–7 years of experience in FP&A, corporate finance, or a similar analytical role.
- •Bachelor's degree in Finance, Accounting, Economics, or a related field.
- •Strong financial modeling and analytical skills.
- •Deep experience with forecasting, budgeting, and variance analysis.
- •Experience with planning tools such as Pigment, Hyperion, or similar, and systems like NetSuite, Workday, Coupa, Concur, or Navan.
Required skills
FP&AFinancial ModelingBudgetingExcelWorkday
Nice-to-have skills
Customer SuccessCustomer Service
Benefits & perks
Health Coverage, Wellbeing & Mental Health Support, Financial Protection Benefits, Paid Time Off, Family-Friendly Leave Programs, Volunteer Time
Tech stack
WorkdayExcelPowerPoint