Professional Service Manager
ConnecteamHRTech company
Florida, United States$60,000 per yearMid
Stripes
Insight Partners
Tiger Global
Qumra Capital
O.G. Tech
D5 Capital
Operations & Strategy
About the role
TL;DR
Deliver professional services to clients, manage tasks, and build customer relationships.
- •We are looking for a driven and tech-savvy Professional Service Manager to join our team.
- •In this role, you will deliver professional services to our clients.
- •Key Responsibilities Meet with clients daily to deliver professional services.
- •Work offline to complete tasks assigned by clients.
- •Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
- •Manage multiple tasks in a fast-paced, high-pressure environment.
- •Collaborate with Customer Success, R&D, and integration partners to support seamless implementations, troubleshoot issues, and ensure a best-in-class customer experience.
- •Requirements 1 year of experience in a SaaS company
- •preferred Native-level English proficiency
- •Tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
- •Strong team player with excellent communication and collaboration skills.
- •Ability to thrive in a high-pressure environment.
Required skills
Customer Service
Benefits & perks
Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days