Dispatch Manager
NevoyaElectric Trucking company
United StatesSenior
Lowercarbon Capital
Floating Point
LMNT Ventures
Third Sphere
Stepchange
Never Lift
Operations & Strategy
About the role
TL;DR
Lead and manage a team of dispatchers for an electric trucking fleet.
- •Nevoya is seeking an experienced Dispatch Manager to lead our team of Dispatchers while remaining hands on with real time freight operations when the business needs it.
- •This role owns the overall performance of the dispatch function, ensuring loads move on time, drivers are supported, and service levels stay high across our electric trucking fleet.
- •Key Responsibilities Manage, coach, and develop a team of Junior and Senior Dispatchers, including performance feedback and skill building Set daily and weekly dispatch priorities and workload distribution across the team Step in to personally assign and coordinate loads, manage schedules, and troubleshoot issues during high volume periods, callouts, or urgent situations Serve as the escalation point for issues dispatchers cannot resolve independently Communicate with drivers, brokers, and vendors to resolve complex scheduling, routing, or compliance issues Requirements 4+ years of logistics or dispatch experience, including experience leading or mentoring others Proven ability to manage a team while remaining hands on with day to day dispatch work Strong working knowledge of freight industry standards, processes, and compliance requirements Intermediate to advanced IT proficiency and comfort with logistics and dispatch technology platforms Strong written and verbal communication skills in English
Domain expertise
logistics