Account Manager, NA
TopsortRetail Media company
Somerville, United StatesMid
FJ Labs
Pear VC
Quiet Capital
Upload Ventures
W23 Global
Sales & Account Management
About the role
TL;DR
Manage client relationships and drive growth for retail media infrastructure.
- •We’re looking for a hungry, ambitious, and high-energy Account Manager to join Topsort’s Boston hub.
- •You’ll work directly with some of the most innovative marketplaces, retailers, and commerce platforms using Topsort’s retail media infrastructure to scale and monetize their advertising business.
- •Key Responsibilities Own relationships with strategic clients, supporting onboarding, growth, optimization, and long-term success on Topsort’s platform.
- •Learn how modern retail media and marketplace monetization works.
- •Work closely with clients to understand their business goals and help translate them into actionable platform strategies.
- •Analyze campaign and marketplace performance data to identify opportunities, risks, and growth recommendations.
- •Partner cross-functionally with product, engineering, support, and commercial teams to solve problems quickly and drive customer outcomes.
- •Requirements Bachelor’s or Master’s degree or equivalent experience 3+ years of experience in account management, customer success or other client-facing environments Strong communication skills
- •you can build trust, explain ideas clearly, and communicate confidently with clients and teammates Highly curious and eager to learn complex products, business models, and technology quickly Analytical mindset
- •comfortable thinking through data, trends, and business problems
Required skills
SalesforceHubSpot
Domain expertise
adtechretail
Tech stack
PythonJavaScriptReactNode.jsAWSGoogle CloudAzureDockerKubernetesGitLinuxJiraConfluenceFigmaPostmanREST APINotionSlackAsanaLinearAirtableExcelPowerPointGoogle AnalyticsGA4Looker Studio