Kundenservice-Mitarbeiter E-Commerce
The Dude Food CompanyPet Food company
Hamburg, GermanyMid
SevenAccelerator
Operations & Strategy
About the role
TL;DR
Support customers with online shopping inquiries and resolve issues.
- •Key Responsibilities Handle customer inquiries via email and chat.
- •Resolve issues and provide product information.
- •Maintain customer satisfaction and follow up on issues.
- •Collaborate with the sales team to improve customer experience.
- •Document customer interactions and feedback.
- •Requirements Strong communication skills.
- •Customer-oriented mindset.
- •Experience in customer service or e-commerce.
- •Basic knowledge of online shopping platforms.
- •Ability to work in a team and take responsibility.
Required skills
Customer Service
Domain expertise
ecommerce
