Associate Implementation Manager
Virta HealthTelemedicine company
Remote$84,000-$108,500/yearMid
Tiger Global Management
Sequoia Capital
Venrock
Caffeinated Capital
Creandum
Obvious Ventures
Operations & Strategy
About the role
TL;DR
Manage client implementations and ensure successful launches for health plan groups.
- •Virta Health is seeking an Associate Implementation Manager to manage client onboarding and ensure successful launches for health plan groups.
- •This role offers a front-row seat to how partners bring Virta to their employer groups, focusing on cross-functional collaboration and customer success.
- •Key Responsibilities Manage implementations for small and mid-market health plan groups.
- •Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams.
- •Coordinate technical and operational launch requirements, including eligibility validation and client configuration.
- •Identify and escalate risks, troubleshoot issues, and ensure launches stay on track.
- •Build relationships with customer contacts, partner teams, and internal stakeholders.
- •Requirements 2+ years of experience in implementation, client onboarding, or healthcare operations.
- •Proven ability to manage multi-stakeholder projects with precision and accountability.
- •Strong customer communication and relationship-building skills.
- •Technical and operational aptitude in areas like data exchange or eligibility workflows.
- •Ability to identify risks, escalate issues appropriately, and deliver high-quality implementations.
Required skills
Project ManagementCustomer OnboardingImplementation ManagementHIPAA
Domain expertise
healthtech
Tech stack
Project ManagementCustomer OnboardingImplementation ManagementHIPAA