Team Lead
KeyloopAutomotive Retail company
Hyderabad, IndiaLead
Francisco Partners
Operations & Strategy
About the role
TL;DR
Lead a team of consultants to deliver high-quality outcomes across professional services engagements.
- •PS Delivery to lead a team of consultants and drive high-quality delivery across customer and internal initiatives.
- •Key Responsibilities Lead, coach, and develop a team of consultants.
- •Set clear priorities, manage team performance, and create an environment of accountability, collaboration, and continuous improvement.
- •Oversee workload planning, utilization, delivery quality, and operational performance across the team.
- •Build strong relationships with internal stakeholders and customer-facing teams.
- •Identify delivery risks, capability gaps, and process improvement opportunities.
- •Requirements Proven experience leading or managing consultants, service delivery teams, or similar professional services roles.
- •Strong people leadership skills, including coaching, performance management, engagement, and development.
- •A solid understanding of delivery operations, utilization, service quality, and customer-focused execution.
- •The ability to balance multiple priorities, make sound decisions, and drive results through others.
- •Excellent communication and stakeholder management skills.
- •Experience using data, reporting, and operational insight to improve delivery performance.
- •Relevant experience in professional services, delivery operations, consulting, or customer-facing service environments.
Required skills
Engineering ManagementProject ManagementCustomer Service
Nice-to-have skills
AgileScrumOKRsBusiness Operations