Claims Specialist
ResilienceTelemedicine company
Remote$100,000 - $130,000 USDMid
Picus Capital
Cathay Innovation
Singular
Red River West
Seaya Ventures
Operations & Strategy
About the role
TL;DR
Investigate and manage cyber, tech E&O, and professional lines claims.
- •Join Resilience's global Claims and Incident Management team as a Claims Specialist.
- •You will be responsible for the day-to-day investigation and management of Cyber, Technology Errors & Omissions, and Miscellaneous Professional Lines claims, acting as a critical defender of the company's bottom line.
- •Key Responsibilities Own a dedicated claims portfolio, conducting investigations and managing negotiations.
- •Apply expertise in insurance contracts to recommend accurate claim reserves.
- •Collaborate with internal security and technology teams to offer proactive incident response and preventative services.
- •Manage external service providers during incidents to reduce losses.
- •Ensure meticulous file documentation and establish a data/analytics feedback loop with the Underwriting team.
- •Requirements 2-4 years of proven experience in claims handling, claims advocacy, or cyber insurance coverage.
- •Demonstrated ability to evaluate primary and excess coverage and navigate complex cases.
- •Maintain exceptionally clear communication with diverse stakeholders.
- •Expertise in handling third-party claims, particularly in Technology Errors & Omissions and Miscellaneous Professional Lines.
- •Established connections within the cyber broking community, incident response, or cybersecurity sectors are a plus.
Required skills
Contract ManagementRisk ManagementSQLGitJiraConfluenceSlack
Nice-to-have skills
PythonJavaScript
Domain expertise
cybersecurityinsurtech
Benefits & perks
Innovative company culture, Flexible work schedules, Family paid leave, Paid healthcare for employees, 401k/Pension, Professional development & career advancements, Flexible paid time off, Employee referral bonus
Tech stack
PythonJavaScriptSQLGitLinuxJiraConfluenceSlack
