Conseiller(e) Collaborateur Comptable & Digital
LegalPlaceCorporate Entity company
Paris, France€26,000 - €28,000Mid
Eurazeo
Operations & Strategy
About the role
TL;DR
Provide exceptional client support and accounting advice for ComptaPlace users.
- •As a key point of contact for clients, you will ensure they have an exceptional experience with ComptaPlace, guiding them through onboarding and providing ongoing support.
- •Your role is crucial in fostering client satisfaction and loyalty.
- •Key Responsibilities Onboard clients to the ComptaPlace platform and provide software guidance.
- •Offer personalized accounting and tax advice based on client needs.
- •Drive client satisfaction and retention through proactive engagement and feedback collection.
- •Participate in continuous training via ComptaPlace Academy to enhance expertise.
- •Manage and update CRM records to maintain quality client relationships.
- •Requirements Minimum 2 years of experience in accounting, tax, process management, or customer service.
- •Proficiency in project management and process management tools.
- •Strong analytical skills and a drive for continuous improvement.
- •Autonomy and leadership qualities.
Required skills
CRM
Nice-to-have skills
AccountingProject Management
Domain expertise
fintech
Benefits & perks
Swile card, Health insurance, Remote work, Equipment provided
Tech stack
CRM
