Shift Lead
Insomnia CookiesBaked Goods company
Terre Haute, United StatesMid
Verlinvest
Mistral Equity Partners
Operations & Strategy
About the role
TL;DR
Lead the team during your shift, ensuring smooth operations and excellent customer service.
- •As a Shift Leader at our ISU store, you will lead the team during your shift, ensuring smooth operations and excellent customer service.
- •Key Responsibilities Provide incredible customer service and quality products Support store leadership by maintaining operations during your shift Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning Support and work alongside the Cookie Crew Provide a safe, clean, working environment for our guests and staff Manage cash handling and deposits Requirements At least 1 year of working experience in a customer service focused role Point of Sale systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient demeanor Detail focused and results-oriented Ability to lead-by-example and motivate others Ability to lift up to 40 lbs.
- •Legally eligible to work in the United States Must be 18 years or older to be employed
Required skills
Customer ServiceProject Management
Domain expertise
ecommerce
Benefits & perks
Flexible part-time work schedules, Pay-on-Demand, Paid vacation and sick time off, Pet insurance, Job stability, Growth opportunities, Employee discount, FREE cookies with every shift
