Senior Project Manager, Professional Services
MongoDBDatabase Software company
Austin, United States$90,000 - $176,000 USDSenior
In-Q-Tel
Intel Capital
Sequoia Capital
Flybridge Capital Partners
New Enterprise Associates (NEA)
Red Hat
Operations & Strategy
About the role
TL;DR
Lead complex customer-facing Professional Services engagements and drive delivery accountability.
- •MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs.
- •The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities.
- •Key Responsibilities Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health Requirements 8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company Strong executive communication and leadership skills, with credibility across senior customer stakeholders and internal cross-functional teams Strong command of delivery fundamentals, including scope management, milestone planning, dependency management, risk management, executive reporting, and escalations Comfort operating in technical environments, paired with strong Professional Services business acumen across delivery economics, resource planning, commercial awareness, and engagement health
Required skills
Project ManagementRisk Management
Nice-to-have skills
MongoDBAWSGoogle CloudAzure
Benefits & perks
equity, employee stock purchase program, flexible paid time off, parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, transgender-inclusive health insurance, health benefits
Tech stack
MongoDBAWSGoogle CloudAzure