Product Investigator
HeartflowMedical Diagnostics company
Austin, United States$60,000 - $74,780Mid
Baillie Gifford
Bain Capital Life Sciences
Fidelity
Janus Henderson
USVP
Capricorn
Product
About the role
TL;DR
Investigates product accuracy concerns, identifies root causes, and reports findings.
- •Heartflow is seeking a Product Investigator to identify the root cause of product issues and deliver quality reports on product accuracy concerns.
- •This role ensures compliance with regulatory and FDA requirements for complaint investigations.
- •Key Responsibilities Conduct investigations on product feature comparisons to Cardiac CTAs to identify root causes.
- •Complete thorough written reports with supporting images for clinician review.
- •Work cross-functionally to recommend corrective actions and prevent similar accuracy issues.
- •Contribute to team projects for efficiency and quality improvements.
- •Requirements Experience with Cardiac CTA navigation and interpretation is mandatory.
- •Strong written and verbal communication, documentation, and problem-solving skills.
- •Expertise in critical thinking and Root Cause Analysis techniques.
- •Ability to learn quickly, self-lead, and manage a task list.
- •Experience with SalesForce, Quality Management Systems, Google Suite, DICOM viewers, PowerPoint, and Excel.
Required skills
ExcelPowerPointSalesforce
Domain expertise
healthtech
Tech stack
SalesforcePowerPointExcel
