Senior Implementation Consultant, Utility Billing
OpenGovGovernment Software company
Chicago, United States$120,000 - $130,000Senior
Andreessen Horowitz
8VC
Thrive Capital
Weatherford Capital
Founder Collective
Valiant Capital
Operations & Strategy
About the role
TL;DR
Lead end-to-end implementation projects for OpenGov's Utility Billing solutions.
- •The Senior Implementation Consultant, Utility Billing will drive value to OpenGov customers by delivering successful implementations of the OpenGov platform.
- •This role requires advanced product knowledge in Municipal Utility Billing solutions and the ability to develop creative solutions aligned with customer objectives.
- •Key Responsibilities Lead complex, end-to-end implementation projects for new and expanding customers.
- •Serve as the primary technical and strategic advisor to customers, ensuring smooth deployment.
- •Analyze and address customer requirements, collaborating to develop tailored solutions.
- •Develop deep expertise in governmental processes across multiple states.
- •Gather customer feedback and contribute to product discussions.
- •Requirements 5+ years of software implementation consulting experience with ERP platform implementations.
- •Advanced knowledge of analyzing and reporting large volumes of financial data.
- •Proficiency in training customers on software solutions.
- •Advanced Excel skills.
- •Strong skills in conceptualization, modeling, and design.
Required skills
Project ManagementImplementation ManagementSQLExcel
Nice-to-have skills
AgileScrum
Domain expertise
governmentconsulting
Benefits & perks
Comprehensive healthcare options, Flexible vacation policy, Paid company holidays, 401(k) with company match, Paid parental leave, Wellness stipends, HSA contributions, Professional development and growth opportunities, Collaborative office environment with weekly catered lunches
Tech stack
ExcelSQL