Customer Success Engineer
EdiaAI & company
United States$100,000 - $150,000Senior
8VC
Inspired Capital
Susa Ventures
Felicis
Humba Ventures
Sales & Account Management
About the role
TL;DR
Lead technical integrations for K-12 education platform, managing end-to-end implementation from contract to launch.
- •Edia is seeking a technical owner to execute end-to-end integration processes for their AI-powered K-12 education platform.
- •This role involves driving complex integrations from contract signature to successful launch, collaborating with engineering and district IT stakeholders.
- •Key Responsibilities Execute SIS integrations and own SFTP pipeline setup, rostering configuration, and SSO provisioning.
- •Write and review data transformation scripts, API integration specs, and configuration documentation.
- •Lead full-lifecycle implementation projects, managing technical milestones and stakeholder coordination.
- •Navigate district procurement timelines and IT governance processes to keep implementations on track.
- •Design playbooks, tooling, and templates to scale the implementation function.
- •Requirements Bachelor's degree in Computer Science, Software Engineering, or related technical field. 4+ years in technical implementation, solution engineering, or integration engineering with SaaS or data-intensive environments.
- •Hands-on experience with data integrations: REST APIs, SFTP pipelines, ETL workflows, data mapping, and schema design.
- •Proven track record delivering complex, multi-stakeholder technical projects on deadline.
- •Exceptional communication across technical and non-technical audiences.
Required skills
REST APISQLPythonProject ManagementCustomer SuccessImplementation ManagementSSO
Domain expertise
edtechai
Benefits & perks
equity, flexible vacation, technology stipend
Tech stack
SSOREST APIPythonSQL