Keyholder
Hill HouseApparel & company
New York, United StatesMid
8VC
Gaingels
Beliade
Operations & Strategy
About the role
TL;DR
Lead retail team, coach associates, and manage daily store operations.
- •Hill House is seeking an Keyholder to help lead the retail team of our store.
- •This role will coach and develop a team of associates to provide a best-in-class shopping experience for our customers.
- •Key Responsibilities Ensure the team is providing best-in-class customer service to every person, every time Work in a fast-paced environment with fastidious attention to detail Develop, execute, and continuously improve back of house operations to make sure the store exceeds customer expectations Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs Support Store Manager with daily staffing plans, inventory management, and visual displays.
- •Ensure that the store execution continually meets brand standards Requirements Retail management experience or service industry management background Passion for people development and customer experiences Self-motivated with exceptional communication and motivational attitude High degree of flexibility and initiative Embraces a culture of learning and advocacy
Domain expertise
retail