Assistant Store Manager
MejuriJewelry company
Calgary, CanadaManager
New Enterprise Associates
Felix Capital
Incite Ventures
BDC Capital
DASH Ventures
Real Ventures
Operations & Strategy
About the role
TL;DR
Assistant Store Manager to support store operations, drive sales, and ensure excellent customer experience.
- •As an Assistant Store Manager at Mejuri, you’ll be a key player in delivering an exceptional retail experience and supporting the store leadership team with its day-to-day operations.
- •Reporting to the Store Manager, you will assist in overseeing store performance, driving sales, and ensuring an excellent customer experience.
- •Key Responsibilities Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
- •Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
- •Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
- •Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
- •Ensure Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
- •Requirements Awareness of local market and requirements relevant to new store openings.
- •Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses in partnership with a Store Manager.
- •Strong leadership skills with experience supporting, coaching, and motivating a team.
- •Solid understanding of what great customer experience looks like and how to bring it to life on the floor.
- •Excellent communication skills.
Required skills
Excel
Domain expertise
retail
Benefits & perks
Medical, Dental, Mental Health Coverage, Paid Time Off, Parental Leave, Retail Bonus, Equity Program, Product Discount
Tech stack
Excel
