Provide proactive technical support and management for Veeam implementations.
•The Technical Account Manager provides proactive support and management during Veeam implementations and beyond, helping customers unlock the full value of Veeam’s products and services as a trusted advisor.
•Key Responsibilities Support Veeam Software solution design and deliverables.
•Provide overall project guidance including plans, schedules, and status updates.
•Assist with assessment, design, and post-installation issues for Veeam solutions.
•Facilitate communication between clients and Veeam support.
•Identify additional client needs that can be resolved with Veeam Software solutions.
•Requirements Minimum 5 years of experience in the IT industry.
•Fluency in English and French is a must-have requirement.
•VMware VCP, Microsoft MCSE, or equivalent experience.
•Hands-on experience with Veeam’s Core products.
•Proven consulting and project management experience.