About the role
TL;DR
Provide IT support and manage IT operations for a remote workforce.
- •UFORCE is seeking an IT Operations Engineer to support its remote EU/UK workforce, focusing on IT support, user lifecycle, hardware asset management, and endpoint administration.
- •Key Responsibilities Provide first-tier IT support across various platforms.
- •Support and administer macOS and iOS devices, including MDM enrollment and troubleshooting.
- •Manage identity and access management through platforms like Okta.
- •Oversee hardware asset tracking and management.
- •Create and maintain IT documentation and self-service guides.
- •Requirements Experience in IT operations, IT support, or a similar role.
- •Hands-on experience supporting macOS and iOS devices.
- •Experience with MDM platforms (e.g., Jamf) and identity management (e.g., Okta).
- •Strong understanding of IT support principles and user lifecycle operations.
- •Security-minded approach to IT operations.
Required skills
iOSSSOSAML
Nice-to-have skills
NotionSlack
Domain expertise
defense
Tech stack
SlackNotionJiraiOSSSOSAML