Subject Matter Expert for clinical operations and patient flow to shape AI product development.
•As a Subject Matter Expert in clinical operations and patient flow, you will bring critical judgment into AI product development, shaping how our agents reason about flow, capacity, and utilization.
•Key Responsibilities Develop and deliver subject matter expertise in clinical operations and patient flow to support AI product development.
•Work closely with engineering, product, and design teams to define and develop AI systems for throughput and capacity workflows.
•Build proprietary benchmarks and datasets to evaluate models and AI agents against real-world clinical operations tasks.
•Partner with customer delivery to understand customer operations, identify pain points, and translate requirements into technical solutions.
•Requirements 7+ years in clinical operations, patient flow, or equivalent function.
•Strong proficiency with clinical operations and data systems (Epic, financial platforms, analytic/reporting tools, Excel).
•Ability to convert workflows and hypotheses into structured data, rules, and logic for algorithms.
•Demonstrated ability to deliver high-quality analyses on demanding deadlines.