Solutions Architect
Titan MSPIT Services company
New York, United StatesSenior
General Catalyst
Y Combinator
Berkeley SkyDeck Fund
7percent Ventures
BOB Meese
Andreas Gross
Software Engineering
About the role
TL;DR
Own the technical architecture for client engagements, integrating AI agents into customer IT environments.
- •Titan is building the AI workforce for IT, deploying AI agents to automate IT operations for Managed Service Providers and enterprise customers.
- •We've raised over $100M and are redefining how work gets done in IT services.
- •As a Solutions Architect, you will own the technical shape of client engagements, operating at the intersection of IT operations and the Titan AI platform.
- •You will lead the architecture from initial conversation to production, designing how Titan's agents integrate into a customer's stack.
- •Key Responsibilities Own the solution architecture end to end, translating customer needs into AI agent deployment designs.
- •Design and build AI agents on Titan's platform to drive value across service desk, identity, cloud, security, and endpoint operations.
- •Lead technical integrations and migration plans across various tooling.
- •Serve as the technical point of contact, guiding customers through architecture reviews and strategic projects.
- •Partner cross-functionally with Engineering, Sales, and Marketing to refine go-to-market strategies.
- •Requirements 3+ years in a solutions architecture, solutions engineering, or deployed/field engineering role.
- •Proficient with scripting and APIs, with the aptitude to learn identity, cloud, and security/endpoint tooling.
- •Fluent alongside AI tools, able to design AI-native workflows and integrations.
- •Comfortable with ambiguity and rapid iteration.
- •A natural owner who drives technical design and timelines.
Required skills
PythonREST API
Nice-to-have skills
OpenAI APIAnthropic APIGemini APILangChain
Domain expertise
aideveloper-tools
Tech stack
PythonJavaScriptREST APIOpenAI APIAnthropic APIGemini APILangChain