Deal Desk Analyst
TinesAI Workflow company
Remote$140,000Mid
SoftBank Vision Fund 2
Accel
Goldman Sachs Alternatives (Growth Equity)
Activant
Felicis
CrowdStrike Falcon Fund
Operations & Strategy
About the role
TL;DR
Process and manage sales deals, quotes, and order forms, providing support to sales teams.
- •Tines is seeking a Deal Desk Analyst to join their Revenue Operations team.
- •This role is crucial for managing daily deal operations, ensuring quick and accurate processing of quotes, order forms, and approvals, and serving as the first point of contact for sales teams.
- •Key Responsibilities Process deals, including creating and managing quotes, order forms, and amendments in CPQ accurately and within SLA.
- •Route approvals efficiently, tracking status and engaging approvers to minimize cycle times.
- •Provide first-line support to sales representatives for pricing, packaging, and process inquiries.
- •Maintain deal hygiene and ensure accurate opportunity and quote data in Salesforce.
- •Support order processing and prioritize effectively during high-volume periods.
- •Requirements 3-4 years of experience in deal desk, sales operations, or order management within B2B SaaS.
- •Familiarity with CPQ and quote-to-cash processes (Salesforce, DealHub, or similar).
- •Highly detail-oriented, organized, and responsive, comfortable with high transaction volume.
- •Strong stakeholder service mindset and clear communication skills.
- •Proficiency in MS Excel/Google Sheets.
Required skills
Revenue OperationsSalesforceExcel
Benefits & perks
equity, bonus
Tech stack
SalesforceExcel