Regional Learning & Quality Manager
Thrive MarketOnline Grocery company
HybridManager
Invus
Operations & Strategy
About the role
TL;DR
Develop and manage Learning & Quality programs across fulfillment centers.
- •The Regional Learning & Quality Manager is responsible for developing, standardizing, and improving Learning & Development and Quality Assurance programs across Thrive Market's fulfillment centers.
- •Key Responsibilities Develop and execute a comprehensive learning strategy across assigned fulfillment centers.
- •Design and standardize onboarding, certification, cross-training, and leadership development programs.
- •Directly lead and develop a distributed Quality organization across up to four sites.
- •Own and maintain quality standards across all assigned facilities.
- •Conduct regular quality audits and ensure readiness for customer and regulatory audits.
- •Requirements Strong leadership and team management skills.
- •Experience in developing and implementing quality management systems.
- •Ability to drive continuous improvement initiatives.
- •Excellent communication and partnership skills.
- •Proven track record in managing distributed teams.
Domain expertise
ecommerce