Senior Resource Management Specialist
ErmeticCloud Security company
Columbia, United States$77,000 - $102,333.33 USDSenior
Accel
Norwest Venture Partners
Target Global
Glilot Capital Partners
Qumra Capital
Forgepoint Capital
Operations & Strategy
About the role
TL;DR
Manages resourcing for professional services and education engagements, ensuring timely delivery.
- •The Senior Resource Management Specialist will manage resourcing for Professional Services and Education engagements, acting as a liaison between Services Account Managers and Delivery Managers to ensure timely delivery.
- •Key Responsibilities Collaborate with Delivery and Portfolio teams to centralize resource management.
- •Obtain resources for Professional Services and Training engagements based on expertise and availability.
- •Manage and resolve resource booking conflicts and support the engagement lifecycle.
- •Build, maintain, and communicate resource forecasts and monitor project activities.
- •Mentor and guide other Resource Management Specialists.
- •Requirements 5 years of resource management or project management experience in the software solutions industry.
- •Bachelor's degree preferred, or equivalent experience.
- •Proficiency in MS Office applications, including Microsoft Excel.
- •Strong conflict-resolution and problem-solving skills.
- •Excellent written and verbal communication abilities.
Required skills
Project ManagementExcelSalesforce
Domain expertise
cybersecuritydeveloper-tools
Benefits & perks
medical, dental, vision, disability and life insurance, 401(k) retirement savings with company match, employee stock purchase plan, employee referral program, flexible spending accounts, Employee Assistance Program (EAP), education assistance, parental leave, paid time off (PTO), company-paid holidays, health and wellness events, community programs
Tech stack
ExcelSalesforce