Risk Operations Associate, User Policy Operations
StripePayments company
Mexico City, MexicoMid
Andreessen Horowitz
Sequoia Capital
Thrive Capital
Founders Fund
Peter Thiel
Elon Musk
Operations & Strategy
About the role
TL;DR
Risk Operations Associate to implement and manage user policy operations for responsible growth.
- •Implement and manage User Policy operational processes to support responsible market growth and instill trust among users and partners.
- •Assess risks, liaise with financial partners and merchants, and manage escalations while providing timely responses.
- •Key Responsibilities Assess and identify potential risks associated with business partnerships.
- •Investigate, action, and triage escalations across multiple channels.
- •Collaborate with various stakeholders to communicate User Policy requirements.
- •Utilize analytics to optimize strategies that can be enforced across Stripe's portfolio.
- •Requirements Experience in risk analysis, investigations, or risk operations.
- •Excellent English communication skills, both written and verbal.
- •Diagnostic thinking and problem-solving skills, with experience using data to make assessments and judgments.
- •Ability to prioritize and work in a quick-moving environment.
- •Humble and proven track record for working well across teams and with external partners.
Required skills
Risk ManagementCompliance ManagementSQLExcelJira
Nice-to-have skills
SalesforceHubSpot
Domain expertise
fintech
Tech stack
PythonJavaScriptSQLGitLinuxJiraConfluenceSlackExcelPowerPoint