Programmatic Client Success Specialist
StackAdaptProgrammatic Advertising company
RemoteMid
Summit Partners
Teachers' Venture Growth
Intrepid Growth Partners
BDC Capital
Round13 Capital
Plaza Ventures
Sales & Account Management
About the role
TL;DR
Support Self-Serve clients in managing their programmatic advertising campaigns.
- •StackAdapt is seeking a Programmatic Client Success Specialist to join their team and support Self-Serve clients.
- •You will manage client accounts, provide technical support, and ensure successful campaign delivery.
- •Key Responsibilities Act as the primary point of contact for Self-Serve clients.
- •Provide first-contact support to resolve client requests and incidents.
- •Manage and resolve technical platform problems.
- •Efficiently manage the Zendesk ticketing queue.
- •Coordinate with Sales and internal product teams.
- •Requirements 1-2+ years of experience in Digital Advertising or Programmatic AdTech.
- •Foundational knowledge of digital marketing metrics.
- •Client-facing experience with proven experience managing inbound ticket volumes.
- •Strong technical problem-solving skills.
- •Exceptional communication skills.
Nice-to-have skills
Google AnalyticsHubSpot
Domain expertise
adtech
Benefits & perks
Remote First
Tech stack
Google AnalyticsHubSpot