S
Account Manager
SparrowEmployee Leave company
United States$80K - $129,800Mid
WndrCo
SLW
Shakti VC
Authentic Ventures
South Park Commons
Sales & Account Management
About the role
TL;DR
Drive customer engagement and growth as an Account Manager at Sparrow.
- •As an Account Manager at Sparrow, you'll help execute our vision and engage with current customers to drive growth.
- •Key Responsibilities Focus on increasing product adoption and driving growth through renewals and retention improvements.
- •Optimize customer lifecycle by driving programs and initiatives to improve engagement approaches based on customer segmentation.
- •Identify growth and expansion opportunities within our existing customer base to achieve revenue targets.
- •Requirements 5+ years experience within Renewal Management, Account Management, Customer Success, or Customer Experience, ideally within SaaS offerings.
- •Experience in building strategic plans for engaging with customers to ensure we're driving connection through thoughtful touchpoints in the moments that matter.
- •Proven track record of achieving KPIs.
Required skills
Customer SuccessAccount ManagementStrategic Planning
Nice-to-have skills
SQL
Domain expertise
hrtech