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Product Manager, Agent Development

SierraConversational AI company
Singapore, SingaporeSenior
GV logo
GV
Tiger Global logo
Tiger Global
Benchmark logo
Benchmark
Sequoia Capital logo
Sequoia Capital
Greenoaks Capital
Product

About the role

TL;DR

Build and ship enterprise-grade AI agents by partnering with engineers and customers.

  • Sierra is building a platform to help businesses create better customer experiences with AI.
  • This role focuses on developing enterprise-grade AI agents that handle thousands of customer conversations daily.
  • Key Responsibilities Partner with engineers and customers to build and ship AI agents.
  • Engage with customers to understand requirements, present demos, and address technical challenges.
  • Develop and improve virtual agents to meet and anticipate customer needs.
  • Shape the product roadmap by scoping and implementing new features.
  • Requirements 5-7+ years of experience in product development of highly technical products.
  • Experience in Product Management or similar roles at or above Senior Product Manager level.
  • Ability to communicate highly technical concepts to diverse audiences.
  • Degree in a technical or related field, or equivalent professional experience.
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Required skills

Product ManagementCustomer DiscoveryGo-to-MarketFeature PrioritizationProduct StrategyRoadmappingPRDsOKRsOpenAI APILangChain

Nice-to-have skills

ReactTypeScriptPythonJavaScript

Domain expertise

aiproductivity

Benefits & perks

Flexible (unlimited) paid time off, Medical, dental, and vision benefits, Life insurance and disability benefits, Retirement plan, Parental leave, Fertility and family building benefits, Lunch, snacks, and coffee, Discretionary benefit stipend

Tech stack

PythonJavaScriptTypeScriptGoReactOpenAI APILangChain

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