Senior Manager, Product Research (UX/UR)
ShopMyCreator Commerce company
Remote$160,000 - $180,000 USDManager
Bessemer Venture Partners
Bain Capital Ventures
Menlo Ventures
Summit Partners
Avenir Growth Capital
Product
About the role
TL;DR
Lead end-to-end user research to inform product strategy and enhance user experience.
- •As Senior Manager, Product Research, you’ll be the dedicated researcher responsible for engaging directly with ShopMy’s user base to understand their needs and pain points.
- •You’ll partner closely with product managers, designers, and engineers to help shape product strategy and surface actionable insights to elevate both creator, shopper and brand experience on ShopMy.
- •Key Responsibilities Own and drive the research roadmap in close partnership with Product, Success and Sales Lead end-to-end user research efforts across multiple product areas; from generative discovery to evaluative testing Lead and execute end-to-end UX and usability testing initiative, translating insights into actionable design and product improvements that enhance user experience.
- •Synthesize and communicate insights in compelling ways that influence product decisions and roadmap prioritization Design, scope and execute studies using a mix of methodologies (e.g., 1:1 interviews, usability tests, surveys, diary studies) Requirements 6+ years of experience in product or UX research, preferably at a fast-paced B2B or B2C startup Expertise across both generative and evaluative research methods (both in-person and remote) with a portfolio or examples of research that influenced shipped products Exceptional communication and storytelling skills
- •you make data and insights engaging, accessible, and memorable Strong collaborator, able to build cross-functional relationships and advocate for users without losing sight of business context Comfortable navigating ambiguity, prioritizing impact, and balancing rigor with speed
Required skills
User ResearchUX DesignProduct ManagementRoadmappingDesign ThinkingWireframingPrototypingA/B Testing
Domain expertise
ecommercemartech
Benefits & perks
Medical & Dental Coverage at 70%, Equity in ShopMy, Flexible PTO, 14 weeks of parental leave, Wellness & Social Stipend, Technology Stipend, Learning & Development Stipend, 401k program (3% automated contribution from ShopMy!), Wellhub Membership, Company retreats, Opportunity to monetize your influence- all employees build out a ShopMy page!, Birthday PTO
Tech stack
Product ManagementUX DesignUser ResearchA/B TestingRoadmappingDesign ThinkingWireframingPrototyping