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Founding Strategic Solutions Architect

ServalIT Service company
San Francisco, United StatesLead
Sequoia Capital logo
Sequoia Capital
Redpoint Ventures logo
Redpoint Ventures
Meritech
First Round Capital logo
First Round Capital
General Catalyst logo
General Catalyst
Evantic
Sales & Account Management

About the role

TL;DR

Own the technical pre-sales cycle for strategic customers, proving AI platform value and winning technical decisions.

  • Serval is an AI-native automation platform transforming how enterprises operate.
  • We are seeking a Founding Strategic Solutions Architect to own the technical pre-sales cycle for strategic customers, proving the platform's value and winning technical decisions.
  • This role involves defining world-class solutions architecture and building the technical foundation for future SAs.
  • Key Responsibilities Run the technical sales motion, including discovery, architecture, demos, and security reviews.
  • Deeply understand and integrate with prospect's IT stack, including identity providers, ITSM, and SaaS applications.
  • Translate technical requirements into scoped use cases and success criteria for pilots.
  • Act as the credible voice on security and access, addressing compliance and governance questions.
  • Build foundational SA toolkit, including demo environments and reference architectures.
  • Requirements 10+ years in solutions architecture, sales engineering, or comparable pre-sales technical role.
  • Proven track record selling technical products to senior IT and security buyers.
  • Deep technical expertise and fluency with modern IT and identity stacks.
  • Excellent communication and storytelling skills, with a builder's instinct and high ownership.
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Required skills

LLMsLangChainOpenAI APIAWSGoogle CloudAzureOAuthSSOMFAGitLinuxREST API

Domain expertise

developer-toolsaiproductivity

Benefits & perks

Equity, Health insurance, Remote work

Tech stack

PythonJavaScriptTypeScriptGoBashReactNode.jsDjangoFlaskFastAPISpringExpressRuby on Rails.NETASP.NETNestJSLaravelSymfonyGinEchoActixPhoenixMicroservicesPandasNumPySparkAirflowdbtTableauPower BI

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