Head of Fraud Operations
SentiLinkFraud Detection company
United States$180,000-$240,000/yearDirector
Andreessen Horowitz
Craft Ventures
Felicis Ventures
NYCA Partners
9Yards Capital
Operations & Strategy
About the role
TL;DR
Lead fraud intelligence operations, talent development, and fraud prevention initiatives.
- •SentiLink is seeking a Head of Fraud Intelligence to transform its Fraud Intelligence Team (FIT) into a high-impact function.
- •This leader will oversee the evolution of FIT's operating model to deliver high-quality fraud labeling, generate actionable intelligence, develop talent, and create measurable business impact through fraud prevention.
- •Key Responsibilities Establish performance baselines and operational metrics for FIT.
- •Design and implement scalable quality assurance processes.
- •Reimagine FIT's operating model, workflows, tooling, and team structure.
- •Build a best-in-class entry-level talent program and repeatable progression framework.
- •Develop measurement frameworks connecting FIT activities to fraud prevention outcomes.
- •Requirements 8+ years of experience in fraud operations, fraud intelligence, risk management, or related domains, with significant people leadership experience. 4+ years of management experience overseeing a team of Fraud Analysts.
- •Strong fraud judgment and proven ability to design and improve operational processes.
- •Experience developing and coaching early-career talent and building high-performing teams.
- •Strong analytical skills and technical fluency with product, analytics, and engineering teams.
Required skills
Risk ManagementSQLPythonGit
Domain expertise
fintech
Benefits & perks
Employer paid group health insurance for you and your dependents, 401(k) plan with employer match, Flexible paid time off, Regular company-wide in-person events, Home office stipend
Tech stack
PythonJavaScriptSQLGitLinuxJiraConfluenceSlackExcelPowerPoint
