Senior Enablement Specialist
SamsaraFleet Management company
Remote$80,622.50 - $121,950 USDSenior
Andreessen Horowitz
General Catalyst
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People / HR / Recruitment
About the role
TL;DR
Design and deliver enablement programs for Customer Success and Renewals teams.
- •Samsara is seeking a seasoned enablement professional to uplevel their Customer Success and Renewals onboarding programs.
- •This role will accelerate new hire productivity by equipping them with the necessary knowledge, skills, and confidence.
- •Key Responsibilities Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.
- •Design a scalable, engaging, and best-practice-informed ongoing enablement program for remote audiences.
- •Build multi-modal training content including eLearning, virtual workshops, and AI-led activities.
- •Continuously improve training content with data-driven insights, learner feedback, and alignment to internal changes.
- •Champion and embed Samsara’s cultural principles.
- •Requirements 3-5 years of experience developing, coordinating, and facilitating training sessions for audiences of 20+ learners (virtual and/or live).
- •Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
- •Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
- •Experience implementing modern learning theories and methodologies.
- •Works well under pressure in a fast-paced, high exception environment.
Required skills
Customer OnboardingImplementation Management
Nice-to-have skills
Presentation SkillsMentoringCoaching
Domain expertise
logisticsproductivity
Benefits & perks
Professional development stipend, Health insurance, Parental leave