Senior Operations Account Manager
Relay TechnologiesE-commerce Logistics company
London, United KingdomSenior
Plural
Project A
Prologis Ventures
Sales & Account Management
About the role
TL;DR
Ensure smooth operational performance for UK clients at Relay.
- •Relay is hiring a Senior Operations Account Manager to strengthen relationships with UK clients.
- •Key Responsibilities Own and strengthen operational relationships with UK clients.
- •Work closely with Strategic Account Managers to ensure smooth operations.
- •Resolve issues quickly and maintain momentum on improvement initiatives.
- •Requirements 5+ years of experience in logistics, supply chain, or e-commerce.
- •Strong operational judgement and a high tolerance for ambiguity.
- •A sharp eye for detail and a practical bias for action.
- •Strong cross-functional coordination skills.
- •Structured communication style.
Required skills
Customer Service
Domain expertise
ecommerce
Benefits & perks
Generous equity, Private health & dental coverage, 25 days of holidays, Enhanced parental leave, Hardware of your choice, Extensive perks