Senior Client Success Partner - Inpatient
QventusAI & company
United States$140,000 - $160,000 USDSenior
KKR
Bessemer Venture Partners
Norwest Venture Partners
Thomas H. Lee Partners
Mayfield Fund
Premier, Inc.
Sales & Account Management
About the role
TL;DR
Lead client engagements, drive value, and foster strong relationships for Qventus' healthcare solutions.
- •As a Senior Client Success Partner, you will develop and maintain relationships across our client base, ranging from executive clinical and operational leadership to the front line end users of our solutions.
- •The Sr CSP is a critical link between Qventus and the client and is responsible for effective communication and coordination between external stakeholders and internal Product and Delivery teams.
- •Key Responsibilities Serve as the owner and accountable team member for assigned accounts/customers with limited oversight Effectively lead complex engagements with matrixed teams (technical and operational) Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes.
- •Build quarterly success plans with the appropriately identified cross-functional teams, objectives, timelines, risks, and metrics needed to achieve goals Accountable for driving engagement with the Qventus platform across customers by creating and executing thorough and action-oriented plans Leverages deep functional expertise in order to sustain buy-in from core users and executives around workflows and solution adoption Requirements Must have 5+ years of professional experience working at a leading healthcare consulting firm or in a professional services role at a workflow-oriented SaaS company Project management experience for complex implementations in the provider-side healthcare setting Knowledge of provider-side hospital operations A track record of applying strong quantitative and analytical skills in prior roles Ability to travel up to 25-35% nationwide
Required skills
Project Management
Nice-to-have skills
Business DevelopmentSalesAccount ManagementChange ManagementProduct Management
Domain expertise
healthtechconsulting
Benefits & perks
Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, employee referral bonus, employee stock option awards
Tech stack
PythonJavaScriptSQLGitJiraConfluenceExcelPowerPointGoogle AnalyticsGA4WorkdayGreenhouseMarketo