Ensure software reliability and performance at the edge, and translate field insights into product direction.
•Key Responsibilities Configure and deploy software in customer environments.
•Troubleshoot issues across backend APIs, cloud infrastructure, databases, and the frontend.
•Travel to customer sites and embed with operations teams.
•Prototype products and iterate quickly with live customer data and direct feedback.
•Act as the voice of the customer in product discussions.
•Requirements Bachelor’s degree in Computer Science, Aerospace, Engineering, or a related field. 3+ years of experience in software engineering, with a focus on customer-facing roles.
•Proficiency in Python; experience with TypeScript, Java, or similar is a plus.
•Experience building software with AI tools such as Cursor, Amp, and ChatGPT.