Learning Operation Manager
PigmentAI Business company
London, United KingdomManager
ICONIQ Growth
IVP
Greenoaks
Felix Capital
Sandberg Bernthal Venture Partners
Meritech
People / HR / Recruitment
About the role
TL;DR
Manage learning operations and program delivery, leveraging AI and automation.
- •Pigment is seeking a Learning Operation Manager to own and scale their customer and partner education programs.
- •This role focuses on operational execution, process improvement, and leveraging AI to enhance efficiency and learner experience.
- •Key Responsibilities Manage operational execution of customer and partner education programs.
- •Design and improve operational workflows, identifying automation opportunities for learner communications, registrations, and reporting.
- •Serve as the primary administrator for the LMS and supporting learning technologies.
- •Use AI-powered analytics to identify trends and improve learner journeys and certification outcomes.
- •Support the growth and adoption of Pigment certification programs.
- •Requirements 4+ years of experience in learning operations, education programs, or certification management.
- •Experience administering LMS platforms (e.g., Docebo, Skilljar, Cornerstone).
- •Demonstrated experience leveraging AI, automation, or workflow orchestration tools.
- •Strong analytical skills and ability to use data to improve program outcomes.
- •Excellent stakeholder management skills.
Required skills
Program ManagementSQLExcel
Nice-to-have skills
PythonJavaScriptJiraConfluenceSlackWorkdayGreenhouseLever
Domain expertise
edtechproductivity
Benefits & perks
Stock options, Bike2work scheme, Flexible working hours, Company offsite, New offices, High-end equipment, Remote-friendly environment
Tech stack
PythonJavaScriptSQLGitJiraConfluenceSlackExcelPowerPointWorkdayGreenhouseLever