IT Systems Engineer
PenumbraNeurovascular and company
Alameda, United States$120,000 - $162,000/ yearSenior
Highland Capital Management
New
About the role
TL;DR
IT Systems Engineer to manage and develop end-user systems and provide technical support.
- •The IT Systems Engineer provides services to employees with information technology issues and requests involving end-user system development and delivery.
- •Develops client systems solutions; manages client systems and software life cycles; acts as an escalation point for resolving complex client systems and end user issues; identifies incident and problem trends; develops long-term solutions to recurring problems.
- •Key Responsibilities Lead endpoint-related development/implementation activities.
- •Create and maintain all aspects of end user systems standardization strategy, including asset life cycles.
- •Design, deploy, and manage Apple Mac end-user systems, including hardware provisioning, software installations, and OS configurations.
- •Implement and maintain MDM solutions for device enrollment, policy enforcement, application deployment, and remote management.
- •Develop and enforce access policies using Active Directory and Entra ID.
- •Requirements Bachelor's degree in Computer Science, Engineering, or a related field with 10+ years’ experience providing enterprise level end user support, or an equivalent combination of education and experience.
- •Experience configuring Active Directory, Group Policy, DNS, DHCP, RDP, Print Management, Microsoft Windows, Mac OS, Office 365, Adobe Creative Cloud, and Anti-virus/anti-malware utilities.
- •Strong expertise in MDM tools such as Jamf Pro, Microsoft Intune, jumpcloud, or Kandji.
- •Advanced scripting and automation skills (e.g., PowerShell or Python, for cross-platform tasks).
- •Excellent troubleshooting skills, with the ability to diagnose complex issues involving hardware, software, and network connectivity.
Required skills
PythonBash
Tech stack
iOSPythonBash