Account Manager
PatSnapIP & company
London, United KingdomMid
SoftBank Vision Fund 2
Summit Partners
Tencent Investment
Sequoia China
Vertex Ventures
Shunwei Capital
Sales & Account Management
About the role
TL;DR
Drive customer success and revenue growth by managing client portfolios and building partnerships.
- •As an Account Manager at PatSnap, you will drive customer success and revenue growth by managing a portfolio of innovative clients.
- •This role is key to building lasting relationships, driving renewals, and uncovering expansion opportunities.
- •Key Responsibilities Manage relationships within a portfolio of clients.
- •Drive renewals and achieve quarterly expansion targets.
- •Build trusted relationships with multiple stakeholders across customer organizations.
- •Lead account reviews and ensure value realization.
- •Identify risk areas and develop retention strategies.
- •Requirements Experience managing large or multi-stakeholder accounts (B2B SaaS experience required).
- •Strong relationship management skills, with a consultative and value-driven approach.
- •Commercially minded and comfortable partnering with sales to drive results.
- •Skilled in presenting, influencing, and negotiating with senior stakeholders.
- •Organized and proactive in planning account growth.
Required skills
B2B SalesSalesforceHubSpotExcelPowerPointNegotiationPresentation Skills
Nice-to-have skills
Google AnalyticsGA4Lever
Benefits & perks
25 days annual leave plus bank holidays, Two paid volunteering days, Private healthcare with AXA, Pension with Scottish Widows, Enhanced parental leave policies, Work from home stipend, Cycle to Work scheme, Life assurance, Payroll giving options, Eyecare vouchers
Tech stack
GitLinuxJiraConfluenceSalesforceHubSpotExcelPowerPointGoogle AnalyticsGA4Lever