Senior Solutions Consultant
PagerDutyIncident Management company
San FranciscoSenior
Andreessen Horowitz
T. Rowe Price
Wellington Management
Accel
Elevation Capital
Prime Venture Partners
Sales & Account Management
About the role
TL;DR
Provide technical solutions and support to ensure customer success with PagerDuty.
- •We are seeking a technical and customer-focused Solutions Consultant to join our team.
- •They will run the technical discovery process and provide guidance throughout the sales process to ensure customer success.
- •Key Responsibilities Actively identify potential roadblocks and provide thoughtful, technical solutions Run technical discovery processes to understand customer environments and potential technical landmines Design integrations to provide seamless implementation with the customer's current technology stack Support sales cycles by handling technical questions in RFPs, RFIs, and security questionnaires Break down complex technical concepts and clearly articulate PagerDuty's business value to stakeholders Support one of our over 375+ native integrations to help customers realize and optimize PagerDuty's capabilities Partner with sales, product, and cross-functional teams with a focus on growth and exceptional customer service
Required skills
Business DevelopmentSalesSolution SellingCustomer ServiceTechnical LeadershipMentoring
Nice-to-have skills
Account ManagementChannel SalesNegotiationMarket Analysis
