Sales Strategy and Operations Manager
PagerDutyIncident Management company
San FranciscoManager
Andreessen Horowitz
T. Rowe Price
Wellington Management
Accel
Elevation Capital
Prime Venture Partners
Operations & Strategy
About the role
TL;DR
Strategic backbone of go-to-market execution, bridging sales strategy, financial predictability, and rep motivation.
- •As the Manager of Sales Strategy and Operations, you will bridge the gap between sales strategy, financial predictability, and rep motivation.
- •Key Responsibilities Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans.
- •Ensure data accuracy, timely payouts, and dispute resolution for the global sales team using our incentive compensation management (ICM) software.
- •Own and optimize the weekly, monthly, and quarterly sales forecasting process.
- •Build, maintain, and optimize automated dashboards and reports that track core SaaS metrics.
- •Provide the data foundations and analytical narratives for Quarterly Business Reviews (QBRs) and executive board meetings.
- •Requirements 4-6 years of experience in Sales Operations, Revenue Operations, or Sales Finance, ideally within a fast-growing B2B SaaS environment.
- •Advanced CRM knowledge (Salesforce/HubSpot) is required; specifically managing forecasting rollups and custom pipeline reporting.
- •High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations.
- •Experience with Forecasting tools (e.g., Clari, Gong) and Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly) is a strong plus.
- •Data visualization experience (Tableau, Looker, or PowerBI) is highly preferred.
- •Strong data-modeling skills with the ability to translate complex, messy datasets into clear, actionable executive summaries.
- •High emotional intelligence and communication skills.
- •You will handle sensitive compensation data and negotiate metrics with strong-willed sales leaders; building trust is paramount.
Required skills
Sales OperationsRevenue OperationsSalesforceHubSpotExcelNegotiation
Nice-to-have skills
TableauLooker
Domain expertise
fintech
Benefits & perks
equity
Tech stack
SalesforceHubSpotTableauLookerExcel
