Forward Deployed Engineer
Opal SecurityIdentity and company
San Francisco, United StatesSenior
Greylock Partners
Battery Ventures
Coatue
Box Group
SVCI
Cambium Capital
Software Engineering
About the role
TL;DR
Lead technical conversations and drive implementations for Opal's customers.
- •You will be the technical bridge between Opal and our customers.
- •You'll embed with prospects and customers during critical moments; sales cycles, implementations, expansions, and build whatever it takes to get them across the finish line.
- •Key Responsibilities Lead technical conversations in sales cycles, design solutions that map to customer needs, and remove technical blockers that stand between interest and contract.
- •Write code for customer-specific integrations, proof-of-concepts, and implementations.
- •Some of this becomes productized, some stays one-off.
- •Contribute your best ideas to the Opal product, scale your solutions for all customers, and leverage your experience in the field to contribute to Opal's product roadmap.
- •Drive implementations from kickoff to production, troubleshoot issues in customer environments, and ensure technical stakeholders become champions of Opal.
- •Surface patterns from customer conversations that should influence roadmap, document what you learn, and help engineering prioritize what matters most to revenue.
- •Requirements You genuinely enjoy being in rooms (virtual or physical) with customers.
- •You ask good questions, listen well, and can read the room to know when to go deep vs. stay high-level.
- •You can write production-quality code across the stack, but you also know when duct tape is the right answer.
- •You optimize for unblocking the customer, not architectural purity.
- •No two weeks look the same.
- •You might be debugging a Terraform module on Monday, demoing to a CISO on Tuesday, and building a Slack integration on Wednesday.
- •You don't need a manager to tell you what to do.
- •You hear a customer problem, figure out what would solve it, and make it happen.
- •You can translate "we need to prove ROI to the board" into technical requirements, and explain "we need to refactor our RBAC engine" in terms a VP of Sales understands.
Required skills
TerraformKubernetesCI/CDDockerNode.jsPythonSQLOAuthJWTIAMSSOMFAGitLinuxJira
Domain expertise
cybersecurity
Benefits & perks
Competitive Salary, Early employee equity, Top-tier Medical, Vision, & Dental coverage, Company and team bonding trips throughout the year fully covered by Opal Security, Daily lunch & coffee allowance, Unlimited PTO, 11 company holidays, One Medical Membership, 401k plan, Pre-Tax Commuter Benefits
Tech stack
TerraformKubernetesCI/CDDockerNode.jsPythonSQLOAuthJWTIAMSSOMFAGitLinuxJiraConfluenceFigmaPostmanREST APIgRPCWebSocketsRabbitMQCelerySidekiqNotionSlackAsanaLinearMonday.comAirtable
