Senior Customer Marketing Manager
Obsidian SecuritySaaS Security company
Remote$148,000 - $200,000 USDSenior
Menlo Ventures
Norwest Venture Partners
IVP
Greylock
GV
Wing
Marketing
About the role
TL;DR
Build and scale customer marketing programs to deepen engagement and turn users into advocates.
- •Obsidian is looking for a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement, celebrate customer success, and turn users into passionate advocates.
- •You'll own customer storytelling and scale Obsidian's Customer Advocacy program.
- •Key Responsibilities Develop and manage customer advocacy and engagement programs.
- •Produce high-quality customer stories, case studies, and testimonials.
- •Build and maintain a roster of customer champions.
- •Track engagement and measure the impact of customer marketing initiatives.
- •Requirements 5-7 years of experience in customer marketing, product marketing, or customer success.
- •Good understanding of the cyber security space, specifically SaaS and AI security is a plus.
- •Exceptional storytelling, interviewing, and content development skills.
- •Strong relationship builder with customers and internal stakeholders.
- •Highly organized and able to manage multiple projects simultaneously.
Required skills
Product MarketingCustomer SuccessContent MarketingCRMMarketo
Domain expertise
cybersecuritydeveloper-tools
Benefits & perks
Equity, 401k, Comprehensive healthcare with dental and vision coverage, Flexible paid time off, Paid holiday time off, 12 weeks of new parent or family leave, Personal and professional development resources
Tech stack
Product MarketingCustomer SuccessCRMMarketo