Systems Operations Specialist
NylasDeveloper Tools company
RemoteMid
Tiger Global Management
Citi Ventures
8VC
Slack Fund
Round13 Capital
ScaleUP Ventures
Operations & Strategy
About the role
TL;DR
Support and improve operational systems behind go-to-market organization.
- •We're looking for a Systems Operations Specialist to support and improve the operational systems behind our go-to-market organization.
- •Key Responsibilities Support and maintain go-to-market systems, including HubSpot and Vitally.
- •Build, maintain, and troubleshoot workflows, automations, and operational processes.
- •Investigate and resolve system issues, workflow failures, and data inconsistencies.
- •Partner with Sales, Customer Success, Marketing, Finance, and Product to improve business processes.
- •Create and maintain dashboards and reporting that provide visibility into key business metrics.
- •Requirements 3+ years of experience supporting business systems, operations, or a similar function.
- •Experience working with CRM platforms such as HubSpot or Salesforce.
- •Experience creating or supporting workflows, automations, reporting, and operational processes.
- •Strong analytical and problem-solving skills with the ability to troubleshoot issues across multiple systems.
- •Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders.
Required skills
CRMHubSpotLookerSQL
Tech stack
CRMHubSpotLookerSQL