Sales Assistant, Retail
Ninja VanE-commerce express company
Sungai Buloh, MalaysiaMid
Sales & Account Management
About the role
TL;DR
Assist with customer satisfaction, sales leads, and store social media management.
- •Ninja Van is a tech-enabled logistics company seeking a Sales Assistant, Retail to support customer satisfaction and assist with sales leads.
- •This role involves working in a fast-paced retail environment.
- •Key Responsibilities Accountable for customer satisfaction and assisting customers with requirements.
- •Assist in gathering sales leads and closing prospects.
- •Assist in managing the social media and Google account of the store.
- •Communicate feedback and improvements to the Area Supervisor.
- •Use Ninja software to execute operations.
- •Requirements Minimum SPM qualification with relevant industry experience.
- •More than 1 year of experience working in retail stores.
- •Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
- •Proven success as a team member and ability to exceed goals.
- •Own transportation required.
Required skills
SalesCustomer ServiceLead GenerationCRMSalesforceHubSpotExcel
Domain expertise
logisticsretail
Tech stack
SalesforceHubSpotCRMExcelPowerPointGoogle AnalyticsGA4Looker Studio