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Strategy & Operations Associate - Customer Identity

N26Mobile Banking company
Berlin, GermanyMid
Third Point Ventures
Coatue Management logo
Coatue Management
Dragoneer Investment Group logo
Dragoneer Investment Group
Tencent logo
Tencent
Valar Ventures logo
Valar Ventures
Allianz X
Operations & Strategy

About the role

TL;DR

Drive strategy and operations for Customer Identity, translating goals into KPIs and results.

  • N26 is seeking a driven Strategy & Operations Associate for the Customer Identity team within the Grow & Engage domain.
  • This role bridges strategy and execution, translating goals into KPIs and tangible results, acting as a strategic partner to leadership.
  • Key Responsibilities Own and refine segment strategy, enabling data-driven trade-offs.
  • Drive KPI discipline and lead performance reviews.
  • Identify and prioritize growth opportunities and areas for innovation.
  • Lead and coordinate cross-functional initiatives end-to-end.
  • Act as the central connector across teams, aligning stakeholders and driving execution.
  • Requirements Minimum of 3 years of experience in fintech, banking, consulting, or B2C startups, focusing on growth, funnel optimization, or subscription models.
  • Bachelor's degree in Finance, Accounting, Economics, Business Management, Mathematics, or related field.
  • Experience building business cases and making data-driven recommendations.
  • Experience leading cross-functional projects end-to-end.
  • Proficiency in SQL for data sourcing and insights.
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Required skills

SQLProject ManagementBusiness Operations

Nice-to-have skills

Product-Led Growth

Domain expertise

fintech

Benefits & perks

Personal development budget, Work from home budget, Language apps, Public transportation, Premium subscription on personal N26 bank account, Subscriptions for friends and family members, Relocation package, Visa support

Tech stack

SQL

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