Customer Sales Specialist
MotorwayAutomotive Marketplace company
BrightonMid
Index Ventures
ICONIQ Growth
BMW i Ventures
LocalGlobe
Marchmont Ventures
Unbound
Sales & Account Management
About the role
TL;DR
Guide customers through the car selling process, build connections, and solve problems.
- •Motorway is the UK's fastest-growing used car marketplace.
- •As a Customer Sales Specialist, you will be the friendly face and expert guide for customers, ensuring they have a smooth and enjoyable journey with the platform.
- •Key Responsibilities Connect with car sellers and dealers, answering questions and building trust.
- •Use initiative and problem-solving skills to tackle challenges.
- •Master CRM systems, ensuring data accuracy and efficiency.
- •Advocate for the customer and look for ways to improve their experience.
- •Requirements Enjoy helping people and have a knack for building rapport.
- •Natural communicator (phone, email, chat).
- •Detail-oriented and take pride in your work.
- •Quick learner and enjoy solving problems.
- •Thrive in a collaborative environment.
Required skills
CRM
Domain expertise
automotive
Benefits & perks
Competitive salary, Equity scheme, 25 days holiday, Sea-front office with bi-weekly massages and free snacks, Private medical insurance via BUPA, Life assurance, Pension scheme (we contribute 5%), Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption), 24/7 Employee Assistance Programme, EV leasing scheme, Cycle to work scheme, Nursery salary sacrifice scheme, 1 paid volunteering day a year
Tech stack
CRM