Business Operations Associate
MotorwayAutomotive Marketplace company
London, United KingdomMid
Index Ventures
ICONIQ Growth
BMW i Ventures
LocalGlobe
Marchmont Ventures
Unbound
Operations & Strategy
About the role
TL;DR
Drive operational improvements and enhance the dealer post-sale experience.
- •Motorway is seeking a highly adaptable and autonomous Business Operations Associate to tackle operational and commercial challenges within the Dealer journey.
- •This role focuses on improving the post-sale experience for dealers on the UK's fastest-growing used car marketplace.
- •Key Responsibilities Enhance the Dealer Post-Sale Experience, focusing on transport and payments.
- •Drive platform stickiness and reduce cancellation rates by identifying and fixing friction points.
- •Spearhead AI and automation to streamline operational workflows.
- •Innovate novel post-sale areas and services for dealers.
- •Lead cross-functional projects from idea to implementation.
- •Requirements Strong problem-solving ability with high agency.
- •Understanding of B2B relationships and dealer workflows.
- •Experience analyzing data to identify high-opportunity areas.
- •Proven track record of driving cross-functional initiatives.
- •Clear and structured communication skills.
- •Eager to learn and experiment with AI tools.
- •Adaptable team player comfortable collaborating across departments.
Required skills
Business OperationsSQLExcelPython
Nice-to-have skills
Product ManagementSales OperationsRevenue Operations
Domain expertise
automotive
Tech stack
PythonJavaScriptSQLExcelPowerPointGoogle AnalyticsGA4Looker StudioNotionSlackAirtableJiraConfluence