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Sweathouz- Assistant Studio Manager, Venice Beach

MomenticAI-powered Software company
Los Angeles, United StatesManager
Y Combinator logo
Y Combinator
Standard Capital
FundersClub
Dropbox Ventures
General Catalyst logo
General Catalyst
AI Grant
Operations & Strategy

About the role

TL;DR

Assistant Studio Manager to drive membership growth and exceptional guest experience.

  • SweatHouz is the fastest-growing recovery franchise business globally, committed to accelerating the world's adoption of contrast therapy.
  • The Assistant Studio Experience Manager plays a vital role in leading and motivating the team to deliver an exceptional guest and member experience, driving membership growth, retention, and revenue.
  • Key Responsibilities Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals.
  • Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro’s individual needs and goals.
  • Monitors and analyzes membership data, tracking key KPIs to provide actionable insights for informed decision-making.
  • Ensures a clean, welcoming, and safe studio environment by enforcing hygiene and safety protocols.
  • Leads by example, demonstrating exceptional work ethic, communication, and customer service skills to inspire the team.
  • Requirements High school diploma or GED required. 1+ years in a supervisory role. 2+ years of experience in a sales or customer service environment, with a focus on relationship-based selling and value-building.
  • Current AED/First Aid/CPR certification.
  • Must be able to lift up to 50 lbs.
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Required skills

SalesExcelPowerPointJiraSlackAirtable

Nice-to-have skills

SalesforceHubSpotNotionAsanaMonday.comGoogle AnalyticsGA4Looker Studio

Benefits & perks

Competitive Compensation and Bonus Eligibility, Flexible Work Schedule, Free Drop-In Sessions, Career Growth Opportunities, Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees, Supportive Leadership Team

Tech stack

SalesforceHubSpotJiraNotionSlackAsanaMonday.comAirtableExcelPowerPointGoogle AnalyticsGA4Looker Studio

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